HOME

Watch your favorite programs anytime, from any location.
Try our new Network DVR


No business phone? No problem.
Choose the Hosted, Premise or Hybrid phone solution that's right for your growing business.


High Speed Business Internet.
Our all fiber-optic network is yours.

Our cable is fiber-optic. Our network is state of the art.

RESIDENTIAL

Get things done ahead of time

Get the best value for today's communications needs - Troy Cable has you covered in the home with flexible packages for telephony, super-fast Internet, TV, digital entertainment and home security.


INTERNET

Always stay connected with fast and reliable Internet
Stream movies, play games and connect with friends and family with Troy Cable's reliable and lightning-fast fiber optic network.



Break the speed barrier with the Mach plan that’s right for you. Fiber to the Home is blazing fast.

  • Mach 100/100 - 100 Mbps download / 100 Mbps upload
  • Mach 500/100 - 500 Mbps download / 100 Mbps upload
  • Mach 1000/100 - 1 Gbps download / 100 Mbps upload

Fiber to home not available in all areas

Benefits:
  • Lower latency gaming
  • Superior video streaming without the buffering
  • Much higher upload and download speeds
  • Better uptime


  • TELEPHONY

    Stay in touch with the people who matter most with Digital Home Phone

    Get outstanding clarity, reliable service and unlimited nationwide calling all for one low price. Keep your current phone number!

  • A clear, reliable connection with no dropped calls
  • Unlimited nationwide calling
  • Simple and innovative calling features such as caller ID, voicemail, call forwarding

  • Calling Plans and Features

  • Unlimited long-distance calling within Continental United States
  • Keep your existing phone number (if you choose)
  • Enhanced 911, caller ID, voicemail, 3-way calling, speed dial and more
  • Flat Rate Service / Domestic Long Distance

  • Unlimited long-distance calling within Continental United States
  • Keep your existing phone number (if you choose)
  • Enhanced 911
  • Calling features: voicemail, call forwarding, anonymous cal rejection, call waiting, caller ID, caller ID block, call block, call return, three-way calling, call log, address book, do not disturb, follow me, selective call forwarding, speed dial
  • DOWNLOAD TROY PHONE FEATURE GUIDE


    Troy Cable Assistance Program
  • Designed to ensure low income households have access to basic telephony
  • Qualifying individuals may receive a monthly discount of $9.95 for their residential phone service
  • Can continue receiving additional phone subsidies such as Food Stamps, Medicaid, SSI, etc.
  • Optional features such as Caller ID, Call Forwarding and Voice Mail may also be supported by the program
  • Click here for full details



  • VIDEO

    Turn your TV into a personal home entertainment center

    Innovative cable and digital programming offer more channels and crystal-clear pictures — the very best in home entertainment value.


    Choose the Internet plan that's right for you:
  • Beautiful Clarity with an ever expanding lineup of HD channels.
  • Intuitive and Brilliant User Interface (Search and Navigate to make your viewing experience easier and more productive.)
  • HD Channels included with service if channel is HD
  • Pause and Play recorded video in any room
  • Eliminate Wires with our wifi enabled IPTV. Now you control where your tv goes.
  • Watch thousands of the latest movies and shows with our expanding line-up of Video on Demand
  • Pause and Rewind Live-TV

  • Hosted DVR

  • Troy Network DVR lets you watch TV whenever you want, from any location or device
  • Record and watch unlimited shows at once
  • Store up to 85 hours of HD content



  • watchTVeverywhere

    Unlock your TV's content, take it to any room, any device, everywhere

    It's easy to use and free of charge, allowing you to watch TV everywhere you can receive an Internet signal.

    Benefits

  • Watch at any location with Internet access: inside your house, at the office, shopping mall, hotel, airport, vacation home
  • Watch TV programs from your PC, laptop, iPad, iPhone or Android.
  • FREE. There is no extra charge to use it. You only need to have a subscription to the network you want to watch.
  • Includes live TV. Unlike Hulu and Netflix, which only provide previously recorded shows.
  • Watch full episodes of current TV shows.
  • Growing list of participating networks and channels deliver a broad variety of viewing options.



  • CLOUD DVR

    Troy Network DVR lets you watch TV whenever you want, from any location or device

    Record and watch unlimited shows.
    Keep all the flexibility of a personal DVR, but with more simplicity and unlimited storage capacity. Being software-based and hosted in the cloud, you can record all the shows you want, watch them at the times you want, and enjoy them from any connected television in the home. And unlike services that require a piece of equipment in your home, with Cloud DVR you can record simultaneously, all the shows you want
    * Must Subscribe to IPTV

    Benefits

  • Record Unlimited shows all at once
  • Never lose your recordings to failed equipment or power outage
  • Scalable storage that fits your recording style
  • Reduce clutter - Our set top boxes has a small footprint and is easily hidden from view.
  • Green Energy - our set top boxes are green, consuming less power than conventional set top boxes.



  • HOME SECURITY

    Protect the people and possessions you care about most

    Our state-of-the-art home security technology keeps you safer than ever before.

    Customize your own system and save money

    We'll help you configure a security system that's just right for your home and budget. Prices including installation start as low as $199.

    Switch for free

    Already have a home security system? Make the switch to a Troy Cable security system for free. Some restriction apply, inquire for details.

    SMALL BUSINESS / SOHO


    Maximize Your ROI with Powerful, Flexible and Customized Network Solutions

    Get world class technology, communications and support that are highly reliable and priced to fit your small business.


    Ensure Communications and Uptime

    Keep your business running with our advanced, fiber optic network.

    Get Affordable Access to Advanced Technology

    Leverage features used by the nation's largest companies to boost productivity and profit.

    Get Local, Expert Support

    Solve problems quickly thanks to our knowledgeable, friendly support team.

    Contact Support

    Pay For Exactly What You Need

    Choose the services you need and we'll build a solution around them.

    FIND YOUR SOLUTION

    Choose an à la carte solution to meet your needs or maximize your savings with one of our popular service packages.


    Connectivity / Data Services

    Scale your success over our world-class, lightning-fast fiber-optic network

    Choose from a robust suite of business services and technology solutions to poweryour company's network and data needs.


    INTERNET

    High Speed Small Business Internet

    A consistently fast and reliable connection to power your company email, website and data.

    Troy Cable Small Business Internet offers highly reliable connectivity and robust security. Our wholly owned optical and IP network is secure, scalable and always on.


    The unprecedented bandwidth of Gigabit Passive Optical Network (GPON) allows greater bandwidth-intensive applications.

  • GPON 20 Mbps download / 5 Mbps upload
  • GPON 35 Mbps download / 5 Mbps upload

  • GPON 50 Mbps download / 5 Mbps upload

  • Benefit from fast fiber connectivity no matter where your business is located, unlike DSL


  • METRO ETHERNET

    Boost your business with a network that's affordable, secure and scalable

    We'll power your company's voice, video and data with a tailored solution using our exclusive fiber optic network.


    Upgrade your network to one of our tailored Metro Ethernet options for low cost, secure and scalable bandwidth that exceeds the limitations of T1 and other legacy-based services. Choose from public and private data network options.


    Metro Ethernet Private Line (EPL):

    Security: transfer mission critical data over a Layer 2 dedicated, high capacity, point-to-point connection

    Top industry certification: complies with Metro Ethernet Forum (MEF) 9 and 14 standards

    Affordability: connect your Customer Premise Equipment (CPE) with a lower cost Metro Ethernet interface

    Ease of access: easily link business locations across dispersed geographic areas


    DATA CENTER

    Keep your mission-critical data protected and connected

    Troy Cable Data Centers / Colocation Services offer industry-standard levels of security and reliability.


    Colocation Services / Benefits

  • Ultra secure environment to protect against network breaches, data compromises and unauthorized system access
  • Diverse and redundant network and power systems
  • Multiple connectivity options
  • Energy efficient power

  • Data Center Environment

  • Redundant AC/DC power
  • Redundant cooling systems
  • Environmental monitoring systems
  • 120 MPH wind load building structure
  • Installation
  • Cross connect
  • Maintenance assistance


  • Telephony

    Keep your business connected with robust, reliable and secure VoIP phone service

    We offer a selection of plans and customizable options to match your business needs. Save time and money by using your existing telephone numbers and equipment. Let our reliable and flexible technology help you stay connected with your customers, employees and vendors.


    CLOUD-BASED VOIP

    Enjoy a more scalable and hassle-free phone system with VoIP PBX hosted in the Cloud

    Use Troy Cable's Cloud-based PBX system to easily connect every phone from anywhere with an Internet connection.


    Benefits:

  • Scalability - easily adjust your system to accommodate your growing business
  • Robust features - all the features required for seamless daily operations, plus a broad selection of supplementary applications
  • Cost savings - get advanced phones and features for less
  • Adtran 7100 IP Communication Platform, Hosted


  • PREMISE-BASED VOIP

    Get a flexible PBX solution without sacrificing performance or features

    Manage your phone hardware onsite with Troy Cable Premise-based VoIP.


    Worry-free PBX system

    We manage your Cloud-based VoIP systems from our own secure, state of the art data centers.

    Scale anytime with zero effort

    Add users, features and upgrades as you need them.

    Enable a remote workforce

    Offsite employees can seamlessly make and take calls. Productivity and customer service will improve with four-digit dialing for easy call transfers among employees.

    Service Plans:

  • B120 includes 120 LD minutes outside 334 area code
  • B1000 includes 1000 minutes outside 334 area code plus SIP or PRI trunking


  • SIP TRUNKS

    Reduce costs, boost productivity and keep your network secure and stable

    Our state of the art network consolidates your voice and Internet traffic over so you can maximize ROI.


    Troy Cable's SIP Trunking is highly flexible, scalable and reliable. We use a streamlined data connection to enable dedicated local and long-distance voice as well as domestic and international toll-free services.


    Benefits:

  • Lower costs with voice and data on a single connection
  • Only pay for as much broadband as the business needs
  • Monitor performance from the Internet
  • Port existing POTS numbers to VoIP
  • Features:

  • Local, national and international long-distance; toll-free and Emergency 911
  • Competitive Service Level Agreements (SLAs)
  • Local number portability


  • Business Security

    Gain 24/7 peace of mind for your business

    Prevent intrusions and protect your assets with Troy Business Security.

    Our business security solutions continuously monitor your place of business to provide around the clock protection.


    Security and Alarm Systems

    In the event of a disturbance, installed sensors work in tandem with our advanced IP fiber optic network to send instant dispatch alerts to you and first responders. Our security monitoring service is compatible with VoIP.

    Access Control

  • ensure employee safety
  • control who has access
  • chose from ID Card Readers, Keypad Entry and/or Touch ID access

  • Alarm installation Basic Package special - $199

    Includes: 3 door sensors, motion detector, keypad, control panel, battery backup, indoor siren yard sign and decal kit


    Optional Add Ons:

  • wireless system
  • key fobs
  • outdoor siren
  • cell communicators

  • Video Surveillance

  • deter employee and client theft
  • promote employee efficiency and integrity
  • remotely view your business environment and activities

  • Pricing:

  • 4 camera systems starting at $2000
  • 8 camera systems starting at $3750
  • 16 camera systems starting at $7500
  • Prices vary according to installation, with estimate provided beforehand.


    Collaboration / Productivity

    Get work done faster and easier

    Troy Cable offers a suite of collaboration and productivity tools to help your business run more efficiently.

    Choose from any of our state of the art tools, or have one our consultants help you build a package that's right for your business.


    AUDIO CONFERENCING

    Have meetings anytime, anywhere with No-Reservations Audio Conferencing

    Collaborate with team members, customers and partners from around the world at a moment's notice without an operator.


    No-Reservation Audio Conferencing features:

  • One-click scheduling with Outlook
  • Record and replay conferences
  • Customizable passcodes
  • Online account management and phone controls
  • Roll call/name capture
  • Entry and exit tones
  • Listen only with individual volume controls
  • Lecture mode and Q&A
  • 24/7 Help Desk


  • WEB CONFERENCING

    Ultra-simple, no-hassle meetings online

    Connect with colleagues, partners and customers on the web for one low rate each month.


  • No software, downloads, passcodes or dial-in numbers — the meeting calls you!
  • One-click connection from your desktop or mobile device
  • Easy to use, intuitive interface
  • One-click audio and video recording
  • Screen and document sharing
  • See who's present and know who's talking in real-time
  • Live phone and Web support


  • VIDEO CONFERENCING

    Collaborate more, travel less with Troy Cable Video Conferencing

    Attended Service

    Upon, request, we can provide a video conferencing attendant to help coordinate and monitor calls, including greetings, meeting protocols and multi-media handling.

    Security

    Our secure data center assures the protection of your company's sensitive data.

    Transcoding

    Troy Cable's stable network and gateways allow participants with differing speeds and capabilities to easily connect at their highest transmission rate possible.


    HOSTED CALL CENTER

    Eliminate all the hardware, software, training and maintenance costs associated with a call center

    Work virtually anywhere, anytime with a phone and Internet connection.

  • Easy to deploy, manage and maintain
  • Turnkey solution with no hardware, software or start-up costs
  • Easily integrate with NetSuite and Salesforce
  • 24/7 network monitoring and maintenance
  • No maintenance-related downtime
  • Expert technicians, engineers and service professionals provide quick response times
  • Flexible and easy to scale so you can quickly expand capacity


  • HOSTED FAX

    Fax anytime, from anywhere

    Send and receive faxes online — no fax machines or costly fax servers needed.


    Hosted Fax Benefits

  • Flexibility: Send and receive faxes from any device
  • Save money: Never pay for supplies or a dedicated line
  • Get the number you want: Pick local or toll-free
  • Manage documents: Store files in the cloud
  • Privacy: Get faxes to your inbox over a secure connection
  • No hassles: Say goodbye to busy signals, paper jams, expensive supplies and lost faxes


  • MICROSOFT LYNC INTEGRATION

    Keep everyone in the loop with Microsoft® Lync, an easy-to-use program for instant messaging, video conferencing and more

  • Seamlessly connect with the suppliers, partners and customers
  • Stay in touch anywhere
  • Use the device you want
  • Hassle-free communications according to your preference
  • Leverage standards-based HD video
  • Make virtual meetings more effective
  • Easily join meetings


  • MOBILITY / BYOD INTEGRATION

    Create a flexible workplace with a "bring your own device" (BYOD) program

    Give your employees access to company resources and services using personally-owned smartphones and tablets.


    Benefits:

  • Boost productivity
  • Offer employees greater workplace and remote workplace flexibility
  • Support multiple devices and operating systems
  • Improve access to company resources in a safe and secure manner


  • ENTERPRISE

    Connectivity / Data Services

    Keep your business connected on a local, national and global level

    Easily manage your company's network and data with our world class suite of enterprise connectivity solutions


    INTERNET

    High Speed Enterprise

    A consistently fast and reliable connection to power your company email, website and data.


    FEATURES

  • Troy Cable Enterprise Internet offers highly reliable connectivity and robust security. Our wholly-owned optical and IP network is secure, scalable and always on.
  • Features:
  • - Metro-E - Symmetrical 10 MB to 1 GB

    - Benefit from consistent, high-speed connectivity no matter where your business is located


    ETHERNET

    Boost your business with a network that's affordable, secure and scalable

    We'll power your company's voice, video and data with a tailored solution using our exclusive fiber optic network


    Upgrade your network to one of our tailored Metro Ethernet options for low cost, secure and scalable bandwidth that exceeds the limitations of T1 and other legacy-based services. Choose from public and private data network options.


    Metro Ethernet Private Line (EPL):

    Security: transfer mission critical data over a Layer 2 dedicated, high capacity, point-to-point connection

    Top industry certification: complies with Metro Ethernet Forum (MEF) 9 and 14 standards

    Affordability: connect your Customer Premise Equipment (CPE) with a lower cost Metro Ethernet interface

    Ease of access: easily link business locations across dispersed geographic areas


    MPLS

    Keep up with the speed of business using Troy Cable's MPLS (Multi-Protocol Label Switching) service

    Troy's exclusive MPLS network interconnects all your locations quickly and seamlessly.

    Troy Cable's MPLS service gives your company a scalable and private IP-based Virtual Private Network (VPN) service. Troy will manage your service so your team can focus on what matters most – your business.


    Features:

    Any-to-any network connectivity: Meet the demands of IP-based content delivery, improve network efficiency and simplify business continuity plans.

    Fully-managed service: Reduce costs and labor associated with on-site hardware.

    Converged voice and data: Troy's MPLS network supports convergence of data and voice traffic.

    Optimal performance for priority applications: Prioritize latency-sensitive traffic (such as voice) with Class of Service (CoS) capabilities.


    DATA CENTER

    Keep your mission-critical data protected and connected

    Troy Cable Data Centers / Colocation Services offer industry-standard levels of security and reliability.


  • Redundant AC/DC power
  • Redundant cooling systems
  • Environmental monitoring systems
  • 120 MPH wind load building structure
  • Installation
  • Cross connect
  • Maintenance assistance
  • Colocation Services and Benefits

  • Ultra secure environment to protect against network breaches, data compromises and unauthorized system access
  • Redundant network and power systems
  • Multiple connectivity options
  • Energy efficiency


  • CELL BACKHAUL

    Deploy a highly scalable, next-generation infrastructure for your mobile operations

    Cutting edge routers and switches make it easy and cost-effective to handle the next generation of mobile web and mobile video applications.


    Troy offers a robust selection of network infrastructure options for wireless backhaul networks requiring high availability, low latency, low jitter and Operations Administration and Maintenance (OAM) capabilities.


    Troy products meet the needs of most network infrastructures and support full featured Layer 2, Layer 3 and advanced MPLS capabilities, giving you the most flexibility and control over your network design.


    TRANSPORT

    Serious about bandwidth? Our Wavelength service delivers up to 100G

    Wavelength service is a scalable transport solution for linking bandwidth-intensive sites on both metro and intercity routes. For large bandwidth consumers, wavelength service offers an efficient cost profile while minimizing customer capital and necessary expertise to build a truly private network.


    Wavelength Service Overview

  • 1G, 2.5G, 10G or 100G
  • Targeting major traffic aggregation sites for CAPEX investments
  • Diversity and sub-50 ms protection switching available
  • Option to specify A-Z path, supporting diversity even for routes procured from a different carrier
  • Flexible network topologies, single or multiple waves
  • Exclusive low-latency routes
  • Flexibility to specify protocols and security measures
  • LAN PHY and WAN PHY options available
  • Full SLA guarantees and single point of accountability


  • Telephony

    Keep your business connected with robust, reliable and secure VoIP phone service

    We offer a selection of plans and customizable options to match your business needs.

    Save time and money by using your existing telephone numbers and equipment. Let our reliable and flexible technology help you stay connected with your customers, employees and vendors.


    CLOUD-BASED VOIP

    Enjoy a more scalable and hassle-free phone system with VoIP PBX hosted in the Cloud

    Use Troy Cable's Cloud-based PBX system to easily connect every phone from anywhere with an Internet connection.


    Use Troy Cable's Cloud-based PBX system to easily connect every phone from anywhere with an Internet connection.


    Worry-free PBX system

    Troy configures and manages Cloud-based VoIP systems from secure data centers.


    Scale anytime with zero effort

    Seamlessly add users, features and upgrades, and pay for only what's needed.


    Enable a remote workforce

    Allow remote team members to make and take calls without interruption.


    Troy Cable Cloud-based VoIP takes care of:

    Infrastructure, support and maintenance, applications and services and carriers.


    PREMISE-BASED VOIP

    Get a flexible PBX solution without sacrificing performance or features

    Manage your phone hardware onsite with Troy Cable Premise-based VoIP.


    Benefits:

  • Scalability: easily adjust phone systems to help scale business
  • Robust Features: all the features needed for seamless daily operations
  • Adtran 7100 IP Communication Platform, Hosted
  • Service Plans:

  • B120 includes 120 LD minutes outside 334 area code
  • B1000 includes 1000 minutes outside 334 area code, plus SIP or PRI trunking


  • LEGACY / PRI TRUNKS

    Scale your phone system and save money, using equipment you already own

    Our flexible PRI Trunking integrates with your current PRI-compatible phone system while leveraging our proprietary fiber-optic network.

    Benefits:

  • No need for additional phone equipment
  • Excellent voice quality
  • Both voice and Internet services available
  • Alternate Routing enables automatic re-routing of inbound calls when necessary
  • Admin portal give you real-time PRI service control from any Internet connection
  • Optional Trunk Overflow solution enables your business to manage peak traffic
  • Avoid service outages caused by ILEC interruptions


  • SIP TRUNKS

    Reduce costs, boost productivity and keep your network secure and stable

    Integrated access without compromise to service quality.


    Benefits:

  • Keep costs down with a single connection
  • Expand operations with existing equipment
  • Access the network and monitor performance from the Internet
  • Connect multiple locations on one service
  • Features:

  • Local, national and international long-distance, toll-free and Emergency 911 services
  • Built-in closed networking benefits with purchase of MPLS private and enhanced ports
  • Switch diversity - SIP trunking can interwork with legacy or IP-based switches
  • Web-based Network Management Portal
  • Competitive Service Level Agreements (SLAs)
  • Local number portability


  • Collaboration / Productivity

    Get things done ahead of time

    Troy Cable offers a suite of collaboration and productivity tools to keep your business running smoothly and efficiently.

    Choose from state of the art tools or have one our enterprise business consultants help build a package that's right for your business.


    AUDIO CONFERENCING

    Conduct meetings anytime, anywhere with No-Reservations Audio Conferencing

    Collaborate with team members, customers and partners anywhere in the world — instantly — without an operator.


    Features:

  • One-click scheduling with Outlook
  • Record and replay conferences
  • Customizable passcodes
  • Online account management and phone controls
  • Cost-Savings - get advanced phones and features for less
  • Roll call/name capture
  • Entry and exit tones
  • Listen only with individual volume controls
  • Lecture mode and Q&A
  • 24/7 Help Desk


  • WEB CONFERENCING

    Simplify meetings online

    Connect with colleagues, partners and customers at a low monthly rate.


  • No software, downloads, passcodes or dial-in numbers required
  • One-click connection from desktop and mobile devices
  • Simple and intuitive interface
  • One-click audio and video recording
  • Screen and document sharing
  • Real-time attendance monitoring
  • Live phone and web support


  • VIDEO CONFERENCING

    Collaborate more efficiently with Troy Cable Video Conferencing


    Transcoding

    Troy Cable's network enables participants with differing speeds and capabilities to easily connect at the highest transmission rate possible


    Security

    Secure data center protects sensitive company data


    HOSTED CALL CENTER (INCLUDING AUTOMATIC CALL DISTRIBUTOR (ACD)

    Reduce call center costs

    Work virtually anywhere, anytime with a phone and Internet connection.


  • Easy to deploy, manage and maintain
  • Turnkey solution with no hardware, software or start-up costs
  • Easily integrate with NetSuite and Salesforce
  • 24/7 network monitoring and maintenance
  • No maintenance-related downtime
  • Expert technicians, engineers and service professionals provide quick response times
  • Flexible and easy to scale so you can easily expand capacity


  • HOSTED FAX BENEFITS

    Fax anytime, from anywhere

    Send and receive faxes online — no fax machines or costly fax servers needed.

    Hosted Fax Benefits

  • Flexibility: Send and receive faxes from any device
  • Save money: Never pay for supplies or a dedicated line
  • Get the number you want: Pick local or toll-free
  • Manage documents: Store files in the cloud
  • Privacy: Get faxes to your inbox over a secure connection
  • No hassles: Say goodbye to busy signals, paper jams, expensive supplies and lost faxes


  • MICROSOFT LYNC INTEGRATION

    Keep everyone in the loop with Microsoft® Lync, an easy-to-use program for instant messaging, video conferencing and more


  • Seamlessly connect with the suppliers, partners and customers
  • Stay in touch anywhere
  • Use the device you want
  • Hassle-free communications according to your preference
  • Leverage standards-based HD video
  • Make virtual meetings more effective
  • Easily join meetings


  • MOBILITY / BYOD INTEGRATION

    Create a flexible workplace with a "bring your own device" (BYOD) program

    Grant employees access to company resources and services using personally owned smartphones and tablets.


    Benefits:

  • Boost productivity
  • Offer employees greater workplace and remote workplace flexibility
  • Support multiple devices and operating systems
  • Improve access to company resources in a safe and secure manner


  • Data Integrity Services

    Get work done faster and easier

    Troy Cable offers a suite of collaboration and productivity tools to keep your business running smoothly and efficiently.

    Choose from any of our state of the art tools, or have one our enterprise business consultants help you build a package that's right for you.


    CLOUD STORAGE / BACKUP

    Secure company assets with Troy Cable Cloud data backup

    Reduce disruptions and downtime with a scalable, cost-efficient managed data storage solutions.

  • Backup, retrieve, restore and archive data with ease
  • Perfect solution for large amounts of data
  • Online configuration and management
  • Dual or single paths for redundancy
  • Eliminate high costs and stress with state of the art, offsite facilities
  • Scale up or down with evolving data needs


  • BUSINESS CONTINUITY / DISASTER RECOVERY

    Keep business running all the time

    Troy Cable's business continuity services prevent downtime during power outages and natural disasters in a cost-effective manner.


    Disaster Recovery Solutions

  • Data protection and disaster recovery
  • Network protection
  • Operational continuity

  • Business Continuity Solutions

  • Business continuation routing
  • Data backup and storage
  • Data circuit reroute


  • NETWORK SECURITY

    Safeguard company data and assets with Troy Cable Network Security solutions

    Simplify Internet security with flexible, 24/7/365 protection against known and unknown threats.

  • Email Defense: Eliminate unsolicited spam e-mail, viruses, worms before they enter the network
  • Web Defense: Protect from from Web-based threats including spyware, viruses and phishing attacks
  • DoS Mitigation Service: Monitor and identify denial of service threats
  • PCI Compliance: Meet PCI data security requirements and network security standards
  • Secure IP Gateway: Divert Internet traffic to meet security policies


  • Home

    ABOUT US

    The leading provider of residential and business communications services for southeast Alabama since 1985

    The leading provider of residential and business communications services for southeast Alabama since 1985

    We're a family-run business, three generations strong. Our headquarters are in Troy, with regional offices in Elba, Enterprise, Luverne and Ozark.

    Why work with us?

    We're local and agile.
    We can turn up your service much faster, in most cases within 1-2 weeks. Once in place, changes and adds are typically within 24 hours.

    All of our employees are based in Alabama. From network engineers to receptionists, all the way to the CEO.

    We know you.
    More importantly – you know us.

    Local people who care about your business 24 hours a day.
    Our Troy, Alabama call center is available around the clock. No bureaucracy or overseas call centers.

    You are our only priority.
    Your escalation path goes all the way to our CEO so you can concentrate on your business, not ours.


    HISTORY

    Troy Cablevision was started in 1973 by visionary Harold Freeman. The original business provided cable service to residents of Troy and Pike County, Alabama. Following Troy's buyout to TCI of Alabama, and the expiration of a 3-year non-compete agreement, Harold restarted the Troy Cable franchise to expand his offering of cable services to underserved areas in Alabama. Troy Cable put its first customer back on in June 1986.

    In 1989, Channel 52, better known then as "Boggievision", came on the air, offering viewers an unprecedented live view of events in Troy and Pike Counties. The first event televised on "52" was the Alabama Reunion train ride in Troy. In January 1989, Troy Cable went to City Hall for live coverage of the City Council meeting. Channel 52 became a huge success over the years, and in 1992, a state of the art production studio called Studio 52 was built.

    Harold made the jump to fiber optic cable in 1993, furthering his dream of standardizing cable services in southeast Alabama. He also established Troy Cable as one of the premiere Internet service providers in the area. After his passing in 1998, Harold's son William H. Freeman Jr. ("Dick"), was named General Manager of Troy Cable.

    The passion, hard work and integrity that Harold put into his company and family has been a driving force behind Troy Cable success today. We're proud to be an entirely independent and locally owned business that invests in our community, with a proven team of professionals who call Troy home.

    Troy Cable is your hometown communications company!


    OUR NETWORK

    Spectacular performance without the downtime

    Welcome to the newest, fastest and most advanced network in Alabama.

    In 2012, Troy Cable built the Southeast Alabama SmartBand from a $32 million grant award based on our excellent history of service and technical capabilities.

    This major network expansion for Alabama enabled us to solve the geographic bandwidth congestion problems that national carriers refused to address.

    Our interconnect agreements with nationwide and global service providers means we can help you grow across all of Alabama, the U.S. and internationally.

    Troy Cable Network:

  • Newest, most state of the art network in Alabama with the highest speed fiber access and transport
  • Fiber all the way to you (access, transport & core)
  • Minimum of 6 fibers to the prem for redundancy and service growth
  • All fiber optic network supports 10G and beyond
  • 595 mile fiber optic network covers 2,521 square miles in 4 counties – Pike, Crenshaw, Coffee and Dale
  • Servicing 136,000 people; 3,681 businesses and 54,000 households
  • Access (GPON, Metro-E), Transport & Core (DWDM)
  • 4TB capacity redundant DWDM network in current plant today
  • Multi-service platform designed to foster economic growth
  • Robust, fully redundant infrastructure
  • Our Access Network

  • 4 TB capacity, fully redundant
  • Metro Ethernet & Layer 3 Services
  • All-fiber DWDM & Gigabit-Fiber network in plant today
  • Our Internet Backbone (with peering)

    Our Transport Network

  • All Fiber Network
  • Dual Redundant Interconnects to Tier-1 Backbone (Internet)

  • OUR NETWORK

    Troy Cable is proud to be a locally owned and operated company with local investors, many of whom call Troy home.

    When you partner with us, you're investing back in the region and community.

    How Troy Cable Gives Back

  • Our critical broadband route between Pike, Crenshaw, Coffee, and Dale helped attract businesses and 145 new jobs to the area, while also delivering critical services such as Next Gen 911, distance learning and telemedicine.
  • Our partnership with the South Alabama Electric Cooperative significantly improved energy efficiency in the region.
  • State of Alabama Projects

  • State Board of Education's Connection Classrooms, Educators and Students Statewide (ACCESS)
  • Healthcare including mental health initiatives led by Southwest Alabama Mental Health's USDA's “Joining Hands”
  • Organized Community Action Program (OCAP) HeadStart and public housing
  • New Horizons Enterprise Public Computer Center
  • Troy University's renowned Distance Learning
  • Hot spots and interoperability for public safety officials
  • Community Projects:

  • 76 schools (K-12)
  • 19 libraries
  • 222 medical/healthcare providers
  • 81 public safety entities
  • 8 community college campuses
  • 36 public housing facilities
  • 1 higher learning institution (Troy University)
  • 116 community support organizations
  • 114 government facilities
  • Home


    Home

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    Contact

    Toll Free: 1-800-735-9546

    Technical Support Questions? Click Here

    Pay by Phone: 1-334-770-BILL (2455)

    Payment Mailing Address
    Troy Cable PO Box 1228
    Troy, AL 36081-1228


    Office Locations

    Troy
    Office Hours: Monday-Friday, 8:00 - 5:00
    1006 S Brundidge St, Troy, Al 36081
    (334) 566-3310


    Elba (payments only)
    Office Hours: Monday-Friday, 9:00 - 5:00
    Pay at First Financial
    603 Claxton Avenue, Elba, AL 36323
    (334) 853-3310


    Enterprise
    Office Hours: Monday-Friday, 8:00 - 5:00
    Closed from 12:00 - 1:15 for lunch
    106 N Edwards St, Enterprise, AL 36330
    (334) 417-3310


    Luverne
    Office Hours: Monday-Friday, 8:00 - 5:00
    Thursdays close at 1:00
    Crenshaw Cable
    90 S Forest Ave, Luverne, Al 36049
    (334) 335-3435


    Ozark
    Office Hours: Monday-Friday, 8:00 - 5:00
    1298 Andrews Ave, Ozark, AL 36360
    (334) 443-3310